YOUR PRIVACY MATTERS.
At Simply Fuelled, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, why we collect it, how we use it and the rights you have over your personal data.
1. Who we are
Simply Fuelled operates simplyfuelled.co.uk and is responsible for the personal information collected through this website. If you have any questions about this Privacy Policy or how your information is handled, you can contact us at hello@simplyfuelled.co.uk
2. Information we collect
When you use Simply Fuelled, we may collect personal information that you provide directly to us, such as your name and email address when you contact us, and information needed to process an order when you purchase a recipe pack. We may also collect limited technical information automatically when you visit the website, such as your IP address, browser type and information about how the site is used.
3. How we use your information
We use your information to process and fulfil your orders, provide access to your digital downloads, respond to enquiries, maintain and improve our website, keep our services secure and meet any legal or regulatory obligations.
4. How we share your information
We do not sell your personal information. We may share information with trusted service providers where necessary to operate our website, process payments, deliver your digital purchases or provide other services on our behalf. We may also disclose information where required by law.
5. Payments and purchases
When you make a purchase, the information required to process your payment will be handled securely by the payment provider available at checkout. Simply Fuelled does not directly store your full payment card details. We may retain information about your order, such as your name, email address, products purchased and transaction details, for customer service, accounting and legal purposes.
6. Cookies
Simply Fuelled uses cookies and similar technologies to help the website function properly and securely. We may also use optional cookies to understand how visitors use the site or to support additional features. Where required, we will ask for your consent before placing non-essential cookies, and you will be able to manage your cookie preferences.
7. How long we keep your information
We keep personal information only for as long as necessary for the purpose it was collected, including providing our services and meeting any legal, accounting or reporting requirements. When information is no longer required, it will be securely deleted or anonymised where appropriate.
8. Your data protection rights
Under UK data protection law, you may have rights over your personal information, including the right to access the information we hold about you, ask us to correct inaccurate information, request deletion or restriction of your information, object to certain uses of your information and, in some circumstances, request that your information is transferred to you or another organisation.
9. Keeping your information secure
We take reasonable steps to protect the personal information we hold and use appropriate technical and organisational measures to help prevent unauthorised access, loss, misuse or disclosure of your information.
10. Third-party services and links
Our website may use trusted third-party services to provide features such as payment processing and digital delivery, and may contain links to other websites. These third parties have their own privacy policies, and we are not responsible for how external websites collect or use your personal information.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will always be available on this page.
12. Contact us
If you have any questions about this Privacy Policy, would like to exercise any of your data protection rights or have concerns about how your personal information is being used, please contact us at hello@simplyfuelled.co.uk